[2025 Korea Times Digital Innovation Awards]

Lemong, an AI startup providing a comprehensive agent service for the food-service industry (Co-CEOs: Hee-yong Lee and Bo-hyung Kim), has sustained rapid growth since its founding in December 2023. This year, the number of CommentMong customers surpassed 13,000, marking the largest user base among AI services designed for small business owners.

CommentMong, Lemong’s flagship product, is an AI-based review and comment management platform. It enables restaurant operators to consolidate and manage reviews from multiple channels—including Baemin (Baedal Minjok), Yogiyo, Coupang Eats, and Naver—in a single dashboard, while automatically generating appropriate replies through AI.

This year, Lemong also developed CommentMong BIZ for franchise headquarters and has accelerated its expansion by signing contracts with major franchise brands such as Lotteria, Goobne Chicken, and Pizza Hut.