Lemong, which operates the AI-based comment management service CommentMong, announced on the 17th that the number of businesses using the service surpassed 2,500 within just three months of launch.

CommentMong helps small business owners manage reviews posted across multiple delivery platforms. By analyzing customer reviews, the service generates appropriate reply drafts. To date, more than 90,000 AI-assisted comments have been posted through the platform.

In addition, Lemong was ultimately selected as a provider for the 2024 AI Voucher Program (Small Business Track) run by the National IT Industry Promotion Agency (NIPA). The company explained, “Although we were the youngest company among the applicants, 95 small business owners applied to use our service through the voucher program.”

Hee-yong Lee, CEO of Lemong, stated, “We have signed a partnership agreement with NICE Information Service,” adding, “We will expand our customer base beyond small businesses to include SMEs and accelerate the advancement of our AI-driven marketing solutions.”